Breakfast - Complimentary continental breakfast served daily from 7:30 AM to 10:00 AM. Sorry, we do not have a gluten-free option.

Wi-Fi - Complimentary Wi-Fi available throughout the hotel

Taxi / Shuttle to LAX - Please see the Front Desk to reserve your flat-rate taxi or shuttle service to LAX. We recommend booking your transportation 1-day prior to your departure date

Dry Cleaning / Laundry (Valet) - Full dry cleaning/laundry service available. Please drop off your clothes with our Front Desk staff by 8:30 AM to receive same-day service.

Guest Laundry Room - Self-laundry facility open from 9:00 AM to 9:00 PM, detergent and softener available for sale.

Wake-Up Call - Please see the Front Desk to schedule your wake-up call

Business Center - Please see the Front Desk for print, fax, copies, and scanning services (surcharge) 

Tours / Activities - You can book your Hop-On/Hop-Off tour, city tour, movie stars homes tour or Disneyland tours with our Front Desk staff. Hotel pick-up available for most tours.

Patio - Our hotel offers a patio area for guests to dine, lounge or to soak up some sun. The patio is located at the front of the hotel, which is also a designated area for smoking.

Mail / Package - We accept mail and packages for our guests. There is no fee for storing small items, there is a $10.00 per day storage for big packages (luggage-size and up) or accumulation of packages.  If you are expecting a big package or many packages, please let us know ahead so that we can prepare the space. Please try to have your packages delivered close to your arrival date. You can pick up your items at the Front Desk.

Front Desk Reception - our Front Desk staff is at your service 24 hours a day

Parking - $16.50 (taxes included) per night per vehicle. We limit 1 car per room. Sorry, we do not park RVs, limos, buses and other long vehicles.

Non-Smoking - All guest rooms and hotel interiors are non-smoking. We have a patio area in front of our property, which is designated for smoking, ashtrays are provided.

Postage / Mail Drop-Off - You can purchase regular/postcards stamps at the Front Desk. US Postal Service will pick up your mail at 2:00 PM Monday thru Saturday. 

Magic Castle Club - As members of the Magic Castle Club, our guests can enjoy an evening of dinner and show at the castle. We recommend booking at least 3 weeks in advance as the castle is always busy and a popular spot in Los Angeles. Dinner is mandatory at the castle. Please contact the hotel at 323-850-6464 to book your Magic Castle visit. You must be a guest at the hotel to reserve your visit. 

Universal Studios Hollywood Tickets - Discounted single-day tickets are sold at the Front Desk. Front Of Line passes are also available at regular price, subject to availability.

Baby Crib - Complimentary. Baby cribs are limited, please request in advance.

Rollaway Bed - $20.00 per day, twin size. Rollaway beds are limited, please request in advance.